The Bland blog
Bland Evals: Evaluate real calls for quality at scale
Contributor
- Product & company news
Bland iMessage: A Branded Contact in Every Customer’s Phone
Bland
- Voice AI guides
Introducing Norm: The first AI assistant that builds voice agents from a prompt
Contributor
- Voice AI guides
Introducing Fluent: Next-Generation Multilingual Transcription for Voice Agents
Contributor
- Product & company news
New Event-Based Automations: Trigger AI Calls When a Salesforce Lead Record Changes
Contributor
Watch a Bland agent run your use case.
A 15-minute call with an FDE who walks the workflow live. No deck, no sales theater.
Product & company news
View all
2025 Bland Product Recap
Bland's top product updates in 2025
How This AI company is Using Bland to Power Millions of Calls for Small Businesses
We're happy to announce that we have partnered with Rosie to power their voice agents for small businesses
How Bland is Fixing the Biggest Flaw in AI Voices
AI voices have transformed customer service, but most still stumble on one critical detail: numbers. From confirming customer IDs to…
Voice AI guides
View all
13 Best AI Voice Agents for Effective Insurance Lead Management
Discover the 13 Best AI Voice Agents for Insurance to improve lead response times, automate follow-ups, and manage client inquiries.
15 Best Voice AI Tools for Restaurants for Orders and Reservations
Best Voice AI for Restaurants: compare 15 tools for taking orders, managing reservations, and reducing missed calls.
AI voice agents for medical intake: HIPAA, EHR integration, and the patient experience
Medical intake is the highest-friction front door in healthcare. AI voice agents for medical intake collapse the workflow into one phone…
Conversational AI
View all
How much does a chatbot cost?
How much does a chatbot cost? Anywhere from $0 to over $100,000 per month, because the word "chatbot" describes fundamentally different…
How to implement conversational AI for customer service
The average American spends 13 hours a year on hold. Every minute of that wait is waste: wasted customer time, wasted agent capacity,…
18 Conversational AI Examples and Use Cases for Modern Businesses
Conversational AI examples from healthcare to financial services show a consistent pattern: businesses that deploy voice AI on their…
Contact-center automation
View all
How Much Does a Call Answering Service Cost in 2026?
How Much Does a Call Answering Service Cost in 2026? Compare pricing models, monthly rates, and features before choosing a provider.
Top 13 Call Handling Best Practices for Scalable Customer Calls
Call Handling Best Practices that help teams manage higher call volumes, improve response times, and maintain better customer support.
What Is a Virtual Receptionist and Should Your Business Use One?
What is a Virtual Receptionist? Learn how virtual receptionists handle calls, bookings, and customer support for businesses.
Comparisons & alternatives
View all
13 Best AI Answering Services for Emerging and Growing Businesses
Best AI Answering Services for emerging and growing businesses. Compare features, pricing, and tools that improve customer support.
Answering Service vs Call Center Comparison Guide
Answering Service vs Call Center comparison guide covering costs, features, customer support, and best business use cases.
14 Best Botpress Alternatives for Better Enterprise AI Agents
Explore every top Botpress Alternative for enterprise AI agents, from automation features to pricing and scalability options.
Industry deep-dives
View all
How Is AI Helping in the Healthcare Industry to Improve Patient Care?
How Is AI Helping in the Healthcare Industry improves diagnosis, treatment accuracy, patient monitoring, and hospital efficiency.
15 Best AI Tools for Insurance Customer Service Automation
Best AI Tools for Insurance Customer Service compared for automation, claims support, chatbots, and faster policyholder response times.
13 Best AI for Insurance Agents That Help You Close More Deals
Best AI for Insurance Agents compared: 13 tools that help automate follow-ups, improve client communication, and close more deals.
Recently published
Top 10 Air AI Competitors for AI Call Center Automation
Compare the top 10 AI call center automation competitors, including features, pricing, and key differences.
Jun 7, 2026
11 Best Answering Services for Contractors to Book More Jobs
Discover the best Answering Service for Contractors options to capture leads, schedule jobs, and improve customer response times.
Jun 6, 2026
11 Best Property Management Answering Services for After-Hours Calls
Best Property Management Answering Service options for after-hours calls. Compare features, pricing, and support for tenants and emergencies.
Jun 5, 2026
14 Best Dental Answering Services for Front Desk Automation
Compare the Best Dental Answering Service options for front desk automation, appointment scheduling, patient support, and after-hours calls.
Jun 4, 2026
15 Best Answering Services for Plumbing Companies to Book More Jobs
Compare the 15 best Answering Service for Plumbing providers to help book more jobs, capture leads, and improve customer response times.
Jun 3, 2026
14 Best Healthcare Call Center Software to Improve Patient Experience
Compare the best Healthcare Call Center Software solutions to improve patient experience, streamline support, and manage calls efficiently.
Jun 2, 2026
16 Best Call Center Agent Tools for Faster Customer Support
Explore the best Call Center Agent Tools that help teams handle customer inquiries faster, improve workflows, and boost support efficiency.
Jun 1, 2026