Bland automates the calls where a single misstep can mean a lawsuit or a patient in danger. Every call runs on Bland’s own models and infrastructure, with no third-party vendors. Self-host it in your cloud or on your premises, or run it in ours.Bland automates the most regulated, complex calls end to end, on its own models and infrastructure, so you can handle more volume without adding headcount. Self-host it in your cloud or on your premises, or run it in ours.
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Bland is the voice AI platform for regulated industries. Your agent takes the call from hello to resolution, with no person on the line unless one is needed.
The agent answers, verifies who is calling, works in your systems and finishes the job. The cases it shouldn’t handle go to your team with the full context.
For the calls with scripts, disclosures and records that have to be right, in healthcare, insurance, financial services, and government.
Tens of millions of calls a month run on Bland: inbound and outbound, in 40+ languages, at any hour.
Other platforms stitch vendors together and leave the maintenance to you. With Bland, your agents are handled end-to-end by the people who built every layer of the technology.
Text to speechAvailable now
Turns text into speech that sounds like a person. In blind listening tests, only recordings of real humans ranked higher.
Speech to speechResearch preview
Bland’s full duplex speech-to-speech model, built for high-stakes calls. It listens while it speaks and reasons while it talks.
A company that rents its models can only pass along someone else’s promises. Bland’s enterprise customers get these in their contract.
See Bland for enterpriseAny region in the world: Bland’s cloud, your cloud, or on your premises.
99.999%uptime, guaranteed. That is about five minutes of downtime in a year.
Dedicated to you. Your calls never share capacity with another customer.
Fine-tuned on your own calls, vocabulary and policies.
Because calls don’t ever leave to a 3rd party, your customer data never trains other models, you eliminate outside points of failure, and you’re never victim to unexpected model changes.
Go to Trust CenterFedRAMP® certifiedClass ACertified for federal agencies
To the person on the line, the call is your company. On a high-stakes call there is no second try.
When your agent answers, it speaks for your whole brand. Give it the only voice that’s purpose-built for phone calls, trained on real conversations, and ranked #1 for realism and speed.
“Most people think Emily is a real person.”
Jake PetersVP of Growth, MyPlanAdvocate“Bland transfers callers after verification of their loan, which reduced the amount of transfers by an incredible amount.”
Greg BlakeChief Information Officer
(and all the other ones, too)
Create agents that handle every kind of conversation, especially the complex ones. Deploy them on phone, SMS, and web, and connect them to any system.
Voice AI shouldn’t be a black box. See exactly why your agent made each decision, so you can diagnose and fix things fast.
Make your agent better without risking your live calls. Test every change safely, then measure the difference it makes.
Answer inbound calls without a phone tree, from order status to fraud disputes.
Book, confirm, and reschedule appointments, including the ones a patient can’t afford to miss.
Cover nights, weekends, and surges, when the most urgent calls tend to come in.
Collect and verify details on the call, from identity checks to insurance claims.
Take payments over the phone and work every past-due account.
Arrange rides to treatment, follow up after discharge, and answer questions about care.
Everything Bland does is an API call away. Built by people who read the docs first.
Start a phone call with one request. Every call runs on Bland’s own models, so there is no speech, language, or voice vendor to wire up.
The text to speech API built for live conversation. Ranked first among AI voice models in blind listening tests; only recordings of real people scored higher.
Run Bland from your terminal, or hand it to your coding agent. The MCP server ships with the CLI and works in Claude Code, Cursor, or any MCP-aware editor.
curl -X POST https://api.bland.ai/v1/calls \ -H "Authorization: $BLAND_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "phone_number": "+14155552120", "task": "Qualify refi lead", "voice": "june" }'Bland is an enterprise voice AI platform. Customers use it to build, run, and monitor AI phone agents that hold real conversations at scale. Agents work inbound and outbound, sound human, run on Bland's own infrastructure, and plug into the tools your team already uses.
One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony. There are no per-token charges, no per-feature surcharges, and no separate vendor invoices. Pricing scales with usage. Enterprise plans are contracted based on volume, dedicated infrastructure, and compliance requirements.
Most production agents go live in two to six weeks, depending on how complex the conversation flow is. Bland's Forward Deployed Engineer team builds the customer's first agent end to end. They own the pathway, the integrations, and the test loop with your ops team. You're not stitching it together yourself.
Bland holds independently audited SOC 2 Type I and Type II reports, is HIPAA compliant, and self-attests to PCI DSS v4.0.1. Its security program also covers ISO 27001:2022, GDPR, and FedRAMP Class A, with evidence for each available through the Trust Center. The platform was built around these standards, not retrofitted to them. Self-hosted and on-premises deployments are available for the most sensitive workloads. BAAs and DPAs are in place for healthcare and EU customers.
Yes. Companies run full AI call centers on Bland: agents answer thousands of concurrent calls, handle routine requests end to end, and route edge cases to humans with full context. Bland works as a standalone AI contact center or alongside your existing team and telephony.
An IVR makes callers navigate menus with a keypad. Bland replaces it with conversation: callers state what they need, and the agent understands, acts, and resolves in natural language. Companies typically replace their IVR first, then expand the same agent across the full call volume.
Bland is designed to handle 100% of calls. Most customers ramp there gradually. They start with high-volume, repeatable work like appointment booking, intake, IVR replacement, and identity verification. Complex edge cases route to humans with full context. Over time, the agent absorbs more of the workload.
Bland supports 40+ languages natively, with real-time translation available in 23 of them. Agents can switch languages mid-call when needed. TTS voices are available for every supported language, and custom voice clones can be trained per language.
Your calls run on Bland’s own models, on infrastructure dedicated to you. No third-party vendors and no outside points of failure.