The voice AI platform built for the government's highest-stakes calls

Scale your call centers without risking a costly mistake. FedRAMP 20x Class A certified.

FedRAMP 20x Class A
SOC 2 Type II
HIPAA
PCI DSS
GDPR
ISO 27001

This includes customer interactions across phone calls, sms, and web chat.

Everything you need to automate calls end-to-end

Build

Build highly accurate voice agents

Create agents with conversational pathways, custom knowledge bases, omni-channel support, and the industry's best-benchmarked voice.

Help me build an agent…

Deploy

Launch with confidence

Every call is logged, evaluated, and simulated against real scenarios, so you always know exactly what your agent is doing and why.

1,003scenarios
0failing0fixed0reruns passing
Rolloutstaging
Improve

Every call makes the next one better

Test changes to your prompts or our models in a controlled environment, then ship improvements without ever risking a live call.

Purpose-built for the calls government handles every day

Inbound calls from citizens

Bland can handle the massive call volume agencies get just to answer basic questions, such as what's my benefit status or when should I expect my tax refund.

Social Security Administration sealSSAInternal Revenue Service sealIRSU.S. Citizenship and Immigration Services logoUSCISCenters for Medicare and Medicaid Services logoCMSFederal Emergency Management Agency sealFEMADepartment of Health and Human Services sealHHS

Outbound reminders

Bland proactively reaches citizens before they fall through the cracks, from medical appointments to tax deadlines to benefit renewals.

Department of Veterans Affairs sealVADepartment of Housing and Urban Development sealHUDDepartment of Agriculture sealUSDADepartment of State sealStateDepartment of Education sealEDSmall Business Administration sealSBA

Verification and data collection

The verification calls that keep programs running are often the ones agencies have the least staff time for. Bland runs them accurately, at scale.

Office of Personnel Management sealOPMDefense Counterintelligence and Security Agency sealDCSADepartment of Labor sealDOLDepartment of Homeland Security sealDHSGeneral Services Administration sealGSADepartment of the Treasury sealTreasury

Built from day 1 for the world’s hardest calls

Bland is the only self-hosted voice AI platform, so you have full control of the infrastructure stack and no third-party AI dependencies.

Trust center

Speed

  • No delays from calls traveling to and from other providers
  • Every call routes to the server closest to the caller
  • Load tested at 100,000+ concurrent calls

Reliability

  • Calls never degrade from someone else's traffic
  • No 3rd-party providers means no outside points of failure
  • No changes happen without you knowing

Security and privacy

  • Call data never leaves our platform
  • Never used to train other models
  • FedRAMP, HIPAA, SOC 2 Type 2, and GDPR compliant

Price predictability

  • Tied to our actual compute cost
  • No hidden costs from separately-billed 3rd-party APIs
  • Not a stack of vendor markups

Trusted in the industries that can’t afford to get it wrong

Bland already runs regulated, high-stakes calls for healthcare, financial services, and other industries where security and accuracy aren’t optional.

Healthcare provider

25,000+ calls/mo

Runs 25,000+ PHI-carrying appointment calls a month on dedicated, HIPAA-compliant infrastructure at a 90%+ success rate.

Financial services company

3,000 calls/day

Authenticates callers and processes payments through PCI-compliant flows, handling 3,000 calls a day.

Public polling firm

25,000+ calls/hr

Runs 25,000+ outbound calls an hour at 99.9%+ uptime.

Frequently asked questions

Is Bland FedRAMP certified?
Yes. Bland holds FedRAMP 20x Class A certification. See our marketplace listing here.
Does Bland rely on any third-party AI providers?
No. Bland is fully self-hosted. Every part of the call, from speech recognition to response generation, runs on infrastructure we own and control.
Can Bland integrate with our existing systems?
Yes. Our team works with your existing call flow and systems.

The voice AI platform built for the government's highest-stakes calls

Request a demo