The Bland blog

Bland Evals: Evaluate real calls for quality at scale

Bland iMessage: A Branded Contact in Every Customer’s Phone

Send messages that get read

New Event-Based Automations: Trigger AI Calls When a Salesforce Lead Record Changes

Announcing new event-based automations

Introducing Fluent: Next-Generation Multilingual Transcription for Voice Agents

5.9% WER outperforms leading real-time voice AI transcription provider

Introducing Norm: The first AI assistant that builds voice agents from a prompt

The first voice AI agent builder

Why AI Data Security, Sovereignty, and Compliance Need to be Non-Negotiable

The steps AI companies need to take to secure user data

Why Responsible LLM Deployment Matters

Explore how Bland prevents LLM jailbreaking with structured prompting, real-time call controls, and minimal data exposure. Learn how our…

Addressing LLM Security and Data Privacy

Discover how Bland’s inference-only LLM architecture protects sensitive data. Learn how our AI voice agents ensure complete session…

How much does a chatbot cost?

How much does a chatbot cost? Anywhere from $0 to over $100,000 per month, because the word "chatbot" describes fundamentally different…

AI Phone Agents: Revolutionizing Call Center Technology and Profitability

How Call Centers use AI

How to build an AI Call Center

An AI Call center enables a business to communicate with its customers using AI agents instead of humans. Unlike traditional phone and…

How Much Does a Call Answering Service Cost in 2026?

How Much Does a Call Answering Service Cost in 2026? Compare pricing models, monthly rates, and features before choosing a provider.

Voice AI for Contact Centers: Build vs. Buy

What really matters

13 Best AI Answering Services for Emerging and Growing Businesses

Best AI Answering Services for emerging and growing businesses. Compare features, pricing, and tools that improve customer support.

Answering Service vs Call Center Comparison Guide

Answering Service vs Call Center comparison guide covering costs, features, customer support, and best business use cases.

How Is AI Helping in the Healthcare Industry to Improve Patient Care?

How Is AI Helping in the Healthcare Industry improves diagnosis, treatment accuracy, patient monitoring, and hospital efficiency.

15 Best AI Tools for Insurance Customer Service Automation

Best AI Tools for Insurance Customer Service compared for automation, claims support, chatbots, and faster policyholder response times.

13 Best AI for Insurance Agents That Help You Close More Deals

Best AI for Insurance Agents compared: 13 tools that help automate follow-ups, improve client communication, and close more deals.