One number, both directions
The number Bland provisions takes incoming calls and texts, not just outbound. People can reach your agent on the same line it dials out from. Get an AI phone number to text.
Agent Phone Plan / Inbound Calls
Your agent answers its own phone
Yes. Bland's Agent Phone Plan gives your agent one dedicated US number that takes inbound calls the same way it places outbound ones. One call is active at a time across your account, so a second caller hears a busy response.
Then $29.99/month. US + Canada. Fair use applies.
Unlimited talk
Unlimited text
One dedicated number
One concurrent call
How inbound calling works
One call at a time
Concurrency is fixed at one active call across the whole account, inbound and outbound combined. While your agent is on a call, a second inbound caller hears a busy response. What the unlimited AI calling and SMS plan includes.
Inbound shares the daily cap
Inbound and outbound minutes draw from the same 1,000-minute daily cap, which resets at midnight UTC. A busy day of inbound counts against the same limit. What an AI phone number costs.
How inbound calling is included
Inbound calling comes with the Agent Phone Plan: $14.99 for your first month, 50% off, then $29.99/month, once per account owner, on one dedicated US number. How the phone number API for AI agents works.
Read the plan detailsAgent Phone Plan
$14.99USD / first month
Then $29.99/month. First month price applies once per account owner.
- Unlimited US + Canada voice minutes
- Unlimited US + Canada SMS
- One included US local number
- One active call, inbound or outbound
Unlimited means fair use: one call at a time, 20 calls/hour, 50/day, 1,000 call minutes/day, 60 minutes max per outbound call, 20 texts/hour, 100/day, US and Canada only. See plan limits.
Charged when you approve. Cancel anytime in Billing.
Questions
Can an AI agent receive calls on the plan?
Yes, on the same number it uses to place outbound calls, included in the one plan. Set up Grok Bot phone calls.
What happens if someone calls while the agent is busy?
The second caller hears a busy message, since the plan allows only one active call across the whole account at a time. A second outbound call is rejected until the first ends. Inside the unlimited AI calling and SMS plan.
Do inbound calls count against the same cap?
Yes, inbound and outbound minutes draw from the same 1,000-minute daily cap, resetting at midnight UTC. See AI phone number cost.
Can the agent text back automatically?
Yes. A reply or a new inbound text is answered automatically from your agent's number using the thread's objective, or the number's general texting prompt if no objective was supplied. How an AI phone number to text works.
Can the agent take two calls at once?
No. Concurrency is one call total across the account, inbound and outbound combined. There's no tier on the plan that raises this. Set up Claude phone calls.
Which assistants can answer calls?
Bland handles incoming calls on your plan's dedicated number. Your assistant's connection controls what it can configure or review; the ChatGPT connector is documented for outbound calls, transcripts, and analytics. Set up Meta Muse phone calls.
Let your agent answer its own phone
Works with
Claude
Codex
Muse
Grok BotClaude, Codex, Muse, and Grok Bot are trademarks of their respective owners. Bland isn't affiliated with, partnered with, or endorsed by Anthropic, OpenAI, Meta, or xAI.