Your docs, answered on the phone.
Bland agents respond in 200 milliseconds and search your Google Docs on every call, on a self-hosted stack that is SOC 2 Type II and HIPAA ready.
Bland + Google Docs
Bland agents answer callers from the Google Docs your team already maintains, on a self-hosted voice stack that responds in 200ms.
What Bland does inside Google Docs.
Docs become searchable knowledge.
Add a Google Doc as an Integration source in Knowledge. Bland reads it, processes it in the background, and the agent searches it once it is ready.
Edit in Google Docs.
Your team keeps writing in Google Docs. Each source links back to its document, and a sync brings the latest version into the agent.
One doc, every agent.
Sources belong to the organization, not one agent. Attach the same policy doc to your inbound, outbound, and support agents.
Retrieval you can inspect.
Source testing shows which passages come back for a question, and query logs show every retrieval on real calls.
Gaps become a to-do list.
Questions the doc could not answer are collected with a count. Sort by most asked and answer the top ones first.
How it deploys.
Link your Google account in Bland under Tools, then Connections.
In Knowledge, choose Add sources, then Integration, and pick the Google Doc.
Attach the source to your agent, or tag it with @ in the prompt.
Check retrieval with Source testing, then call the agent and ask about the doc.
Our FDE team scopes the integration, maps Bland to your stack, and stays on through go-live. Enterprise deployments go live in 30 days.
Drop Bland into your editor.
MCP server runs in Claude Code, Cursor, and any MCP-aware editor. Or hit the REST API directly.
curl -X POST https://api.bland.ai/v1/calls \
-H "Authorization: $BLAND_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"phone_number": "+14155552120",
"task": "Qualify refi lead",
"voice": "june"
}'
Frequently asked questions.
Can an AI voice agent answer from Google Docs?
Yes. Link your Google account, then add a Google Doc as an Integration source in Bland's Knowledge. Attach it to an agent and the agent searches the document during calls, answering from its contents rather than from its prompt.
Do changes in Google Docs reach the agent?
Yes. A Google Docs source stays linked to its document, so your team keeps editing in Google Docs and a sync brings the updated version into the agent.
Can several agents use the same Google Doc?
Yes. Knowledge sources belong to the organization rather than to one agent, so you can attach the same Google Doc to as many agents as need it. Each agent searches it on every call once attached.
How do I check what the agent pulls from the doc?
Use Source testing to ask a question and see the passages the agent would retrieve, with their scores. On live calls, query logs record every retrieval, and Questions collects what callers asked that the doc did not answer.
What else can I add besides Google Docs?
PDF, TXT, CSV, JSON, and DOCX files up to 10 MB each, website pages discovered from a sitemap, pasted text up to one million characters, and Notion pages.
Related integrations.
See every integration on the integrations hub.
With our team
Our FDE team scopes the integration with you.
They map Bland to your stack, design the rollout, and stay on through go-live. Enterprise deployments go live in 30 days.
On your own
Or drop Bland into your editor.
The Bland MCP server runs in Claude Code, Cursor, and any MCP-aware editor. Or hit the REST API directly. Free sandbox, no credit card.