Turning AI Conversations Into Outcomes
In today’s crowded AI landscape, businesses are investing heavily in automation – but most still struggle to see a return. PrecisionIT, an IT and AI implementation firm serving clients across multiple industries, noticed the same pattern everywhere when looking for the right voice AI tool to implement for their clients: great demos, exciting features, but disappointing results.
Their goal was clear: find an AI platform that could consistently deliver measurable ROI, not just promise it.
We’ve tried everything in the AI voice space– nothing comes close to Bland.For the first time, we canconfidently promise ROI to our clients.We know it’ll perform, and that’s a game changer.Ben SprayCEO of PrecisionIT
The Challenge: Breaking Through the “AI ROI Drought”
AI adoption has exploded across industries, but as their CEO Ben Spray described, “AI right now is in an ROI drought.”
The firm tested more than a dozen voice AI platforms – building, prototyping, and stress-testing each one to its limits. Ben shared his knowledge on the recent MIT study that showed how 95% of AI pilots fail, and according to him, every platform he tried hit the same wall – limited voice quality, reliability issues, and difficulty scaling to production use cases.
“We got into platforms, we learned them, we built things – but all of them hit a ceiling very quickly,” they said. “It was nearly impossible to deploy AI we could confidently stand behind.”
Their team needed something fundamentally different – a voice AI platform that didn’t just sound human, but delivered real business impact across clients in sectors like healthcare, logistics, and financial services.
The Solution: Bland’s Reliable, High-Performance Voice AI
Bland entered the picture as one of several platforms under evaluation. At first, it wasn’t the easiest to learn – but it was the one that performed.
“Bland had depth,” they recalled. “There was a lot to it, but the support from the team was incredible. With their help, we picked up the platform faster than some of the supposedly ‘easy’ ones.”
As the firm continued to build with Bland, they saw something they hadn’t seen before: continuous improvement. Bland’s product updates were fast, meaningful, and driven by a clear vision.
“We watched the platform evolve in real time,” they said. “Every month, new capabilities dropped – and every one of them made our implementations stronger.”
Bland became the foundation for their client solutions, powering high-quality, low-latency voice interactions that performed consistently in real-world environments.
The Results: Guaranteed ROI for Every Client
Six months in, PrecisionIT hasn’t hit a ceiling – only new opportunities.
With Bland powering their implementations, the firm has been able to deliver quantifiable ROI across every deployment. Calls sound natural, systems run reliably, and clients see measurable returns from day one.
“We finally have something that’s not just a huge ROI for our clients – it’s effectively a guaranteed return,” they said. “We know it’s going to sound great, we know how to build it, and we know it’ll perform. That confidence changes everything.”
Bland has become their go-to AI partner – not just for the technology, but for the reliability and trust it creates between them and their clients.
See the Results for Yourself.
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