Conversational Pathways
Don’t rely on a single prompt — map out the entire conversation.
Strict Guardrails
- Set loop conditions so your agent always collects the information it needs to.
- Define decisions, allowing your agent to know exactly when it should move forward in a conversation.
- Prompt every step of the conversation, from beginning to end.
Robust Integrations
- Build custom webhooks with our API at every step of the conversation.
- Extract variables and update your CRM, ERP, or ticketing system.
- Make payments, collect information, and take actions during the conversation.
Warm Transfers
- Transfer calls seamlessly to live agents with full context on the conversation.
- Set global triggers, so your calls transfer anytime you need them to.
- Use live translate to pass information to agents in any language.
Work with a dedicated solutions engineer who can build you a live agent in weeks.
No one knows how to build AI phone agents like Bland. No one knows your business like you. Your tone, actions, and integrations. Our solutions.
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