The Bland blog

Bland Evals: Evaluate real calls for quality at scale

New Event-Based Automations: Trigger AI Calls When a Salesforce Lead Record Changes

Announcing new event-based automations

2025 Bland Product Recap

Bland's top product updates in 2025

Why AI Data Security, Sovereignty, and Compliance Need to be Non-Negotiable

The steps AI companies need to take to secure user data

13 Best AI Voice Agents for Effective Insurance Lead Management

Discover the 13 Best AI Voice Agents for Insurance to improve lead response times, automate follow-ups, and manage client inquiries.

15 Best Voice AI Tools for Restaurants for Orders and Reservations

Best Voice AI for Restaurants: compare 15 tools for taking orders, managing reservations, and reducing missed calls.

Why Responsible LLM Deployment Matters

Explore how Bland prevents LLM jailbreaking with structured prompting, real-time call controls, and minimal data exposure. Learn how our…

Addressing LLM Security and Data Privacy

Discover how Bland’s inference-only LLM architecture protects sensitive data. Learn how our AI voice agents ensure complete session…

How much does a chatbot cost?

How much does a chatbot cost? Anywhere from $0 to over $100,000 per month, because the word "chatbot" describes fundamentally different…

AI Phone Agents: Revolutionizing Call Center Technology and Profitability

How Call Centers use AI

How to build an AI Call Center

An AI Call center enables a business to communicate with its customers using AI agents instead of humans. Unlike traditional phone and…

How Much Does a Call Answering Service Cost in 2026?

How Much Does a Call Answering Service Cost in 2026? Compare pricing models, monthly rates, and features before choosing a provider.

Voice AI for Contact Centers: Build vs. Buy

What really matters

13 Best AI Answering Services for Emerging and Growing Businesses

Best AI Answering Services for emerging and growing businesses. Compare features, pricing, and tools that improve customer support.

Answering Service vs Call Center Comparison Guide

Answering Service vs Call Center comparison guide covering costs, features, customer support, and best business use cases.

How Is AI Helping in the Healthcare Industry to Improve Patient Care?

How Is AI Helping in the Healthcare Industry improves diagnosis, treatment accuracy, patient monitoring, and hospital efficiency.

15 Best AI Tools for Insurance Customer Service Automation

Best AI Tools for Insurance Customer Service compared for automation, claims support, chatbots, and faster policyholder response times.

13 Best AI for Insurance Agents That Help You Close More Deals

Best AI for Insurance Agents compared: 13 tools that help automate follow-ups, improve client communication, and close more deals.