The Bland blog
Bland is FedRAMP certified and ready to automate federal government phone calls
Director of Product Marketing
- Product & company news
Introducing Bland Speech v3: The first Human Speech Engine
Contributor
- Product & company news
The Loudest Guy in the Room
Contributor
- Product & company news
Series C Unlocked: What's Next for Bland
Contributor
- Feature launch
The real world is loud. Now your AI agent won't care.
See how Bland would handle your customer calls.
A short call with an expert from our team to discuss what a Bland rollout would look like for you.
Product & company news
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Why Bland Builds Its Own Voice AI Models
Model ownership, real call quality, and the evidence to request from your voice AI vendor.
How our research team developed Bland TTS v3
How NVAlign trains speech models to follow laughter and sigh tags, and what our listening tests revealed.
Introducing the new Bland dashboard
Our models are now smart enough to lead the call, so we rebuilt Bland around them. Here's what's new, and how to migrate your pathways and…
Voice AI guides
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Enterprise Voice AI: How to Evaluate Security, Vendors, and Scale
Trace customer data, investigate failed calls, and test the capacity your busiest periods demand.
Introducing Fluent: Next-Generation Multilingual Transcription for Voice Agents
5.9% WER outperforms leading real-time voice AI transcription provider
Introducing Norm: The first AI assistant that builds voice agents from a prompt
The first voice AI agent builder
Conversational AI
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Why Responsible LLM Deployment Matters
Explore how Bland prevents LLM jailbreaking with structured prompting, real-time call controls, and minimal data exposure. Learn how our…
Addressing LLM Security and Data Privacy
Discover how Bland’s inference-only LLM architecture protects sensitive data. Learn how our AI voice agents ensure complete session…
How much does a chatbot cost?
How much does a chatbot cost? Anywhere from $0 to over $100,000 per month, because the word "chatbot" describes fundamentally different…
Contact-center automation
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Call Center Automation With Voice AI: Where to Start
Start with your easiest calls, then use your hardest call to choose the right voice AI vendor.
Voice AI ROI: When Does Call Center Automation Pay Off?
Measure the cost of answering a call, the cost of missing one, and when recovered capacity becomes cash.
Can AI Replace Call Center Agents? What Humans Will Still Do
Listen to your callers to understand what AI can handle and where experienced people still matter.
Comparisons & alternatives
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IVR vs AI Voice Agents: From Call Routing to Resolution
How voice AI moves beyond phone menus to complete the work a caller needs.
Voice AI for Contact Centers: Build vs. Buy
What really matters
13 Best AI Answering Services for Emerging and Growing Businesses
Best AI Answering Services for emerging and growing businesses. Compare features, pricing, and tools that improve customer support.
Industry deep-dives
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How Is AI Helping in the Healthcare Industry to Improve Patient Care?
How Is AI Helping in the Healthcare Industry improves diagnosis, treatment accuracy, patient monitoring, and hospital efficiency.
15 Best AI Tools for Insurance Customer Service Automation
Best AI Tools for Insurance Customer Service compared for automation, claims support, chatbots, and faster policyholder response times.
13 Best AI for Insurance Agents That Help You Close More Deals
Best AI for Insurance Agents compared: 13 tools that help automate follow-ups, improve client communication, and close more deals.
Recently published
Can Claude Send Text Messages? Yes, Here's How
Can Claude send text messages on its own? No, and ops leaders who know why will avoid costly workflow gaps before they build.
Oct 21, 2026
Can Claude Make Phone Calls? Yes, Here's How to Set It Up
Can Claude make phone calls? Not natively. Ops leaders, learn exactly what infrastructure you need before committing to a build.
Oct 21, 2026
Enterprise Voice AI: How to Evaluate Security, Vendors, and Scale
Evaluate enterprise voice AI security by tracing call data, reviewing subprocessors, inspecting failed calls, and testing capacity before procurement.
Oct 20, 2026
Can Muse Make Phone Calls? Now It Can With Its Own Number
Can Muse make phone calls for your ops workflows, learn its real limits before you build around it and waste cycles.
Oct 20, 2026
How to Connect an AI Agent to a Phone Number in 2026
Learn how to connect an AI agent to a phone number in 2026 so ops leaders avoid the hidden stack failures that break calls at scale.
Oct 19, 2026
Can ChatGPT Make Phone Calls With Its Own Number? A How-To
Can ChatGPT make phone calls outbound? No, and knowing that gap saves teams from building workflows around the wrong tool.
Oct 19, 2026
How to give Meta Muse its own phone number
Meta Muse can make phone calls once connected to Bland on the Agent Phone Plan. Connect Muse through Bland's REST API and get a US number for calls and texts.
Oct 16, 2026