Tapbacks
Customers can reply with a heart, a thumbs up, or another tapback. The agent understands the reaction and can respond with one of its own.
Messaging agents for every business. Your contact, in their phone
Text Bland your website. We send back an agent with your name and logo that calls, texts over RCS, iMessage, and SMS, and takes Apple Pay, all from one contact.
One text message creates your agent.
It answers calls and texts under your business name, from a contact saved in your customers’ phones.
Setup happens in the same thread you use to text Bland, so there is nothing to install and no project to staff before your first customer conversation.
Built on the platform 250+ enterprises run on
Customers see your name and logo instead of an unknown number. They text, call, and pay the same contact, so each conversation stays in one thread.
It starts with one text
Text Bland your web address. There is no form to fill out and nothing to install. The same thread hands back a working agent with your name on it.
Your website, decompiled into APIs
Your site already does the work customers call about. A tracking form looks up orders, a date picker moves deliveries, and a checkout takes payment.
juniperhome.comReading
Juniper Home Services
Arden sofa
Compiled tools0 of 5
Read
Every page, policy, and product description becomes something the agent can answer from, in your own words.
Trace
Each form and button is followed to the request it sends, including its fields and what type each one takes.
Compile
Those requests become named tools with typed parameters and a clear read or write scope, ready for the agent to call.
Then it puts them to work
When a customer texts, the agent calls the same endpoints your website does. Lookups, delivery changes, and returns happen inside the conversation, and the same tools work on a phone call.
Works with the features customers already use
Engagement
Customers see typing indicators, read receipts, and link previews, as they would when texting anyone else. You can see which messages were read.
Calls
The same contact can place and answer calls. Calls and texts share one conversation history.
Apple Pay
The agent can quote a price, confirm the order, and collect payment in the thread. Customers pay with Apple Pay without leaving Messages.
Branded on every protocol, with zero setup
Bland takes your name and logo from the website you texted and brands your contact on RCS, iMessage, and SMS. You don’t fill out a form, upload a logo, or set anything up.
- RCSA verified sender with your logo and brand color on Android.
- iMessageYour name and logo in Messages on iPhone, with tapbacks and Apple Pay.
- SMSA contact card with your name and logo, so you never show up as an unknown number.
Juniper Home ServicesFurniture, delivery, and setup · Verified business
Then build on the rest of Bland
- PathwaysDesign exactly how conversations branch, escalate, and hand off to your team.
- VoiceHuman-sounding calls on Bland’s own infrastructure, inbound and outbound.
- SMSTwo-way texting with the same agent, memory, and guardrails as your calls.
- iMessageBlue bubbles, rich attachments, and a branded sender on iPhone.
- IntegrationsConnect your CRM, scheduling, and payment systems so the agent can look up records and complete tasks.
- SecuritySOC 2 Type II, HIPAA, and PCI DSS, with self-hosted options for sensitive workloads.
Frequently asked questions
It is a saved contact on your customer’s phone with your business name and logo. Customers can text it, call it, and pay through it, and a Bland agent handles each conversation.
You text Bland your website URL. Bland reads the site to learn your products and policies, traces its forms and buttons to the requests behind them, and compiles those requests into tools the agent can use. When the agent is ready, we reply in the same thread.
Your website already talks to your systems: the order tracking form calls an endpoint, the checkout button calls another. Bland finds those requests, works out their parameters, and turns each one into a typed tool. The agent then calls the same endpoints your website does, so its answers come from your live data.
No. Bland starts from your public website. If you have API documentation or private systems you want the agent to use, you can connect those as well.
The agent handles voice calls, RCS, iMessage, and SMS from one contact and one number. Tapbacks, read receipts, typing indicators, and Apple Pay are available in iMessage.
No. Bland takes your business name and logo from your website and handles the branding on RCS, iMessage, and SMS. There are no forms to fill out or assets to upload, and customers see your business on whichever protocol their phone uses.
Yes. The agent can send an Apple Pay request in the thread, and the customer pays without leaving Messages.
The agent runs on the full Bland platform. You can design its conversations in Pathways, connect more systems, add phone numbers, and review every call and text.
Set up your agent with one text
Book a call and we’ll walk you through setup and what the agent can do for your business.
Book a call