iMessage agents
Introducing Bland iMessage.
No more texts from anonymous numbers. Build a branded contact in every customer’s phone and a unified experience across voice, SMS, and iMessage.
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Send messages that get read.
Branded sender
Create a verified business profile with your company name and logo so customers know it’s really you.
Blue messages
Blue message bubbles = trust.
End-to-end encryption
Apple end-to-end encrypts every message between your customer and your verified business.
Have richer conversations with native iMessage features.
Rich attachments
Send and receive high-resolution photos, videos, PDFs, spreadsheets, and other documents.
Read + delivery analytics
See typing indicators, read receipts, and delivery status for better analytics.
Native iMessage features
Use tapbacks, text effects, and Live Stickers.
Voice memos
Send and receive voice memos so replies feel natural for longer or more personal interactions.
Same brain. Every channel.
Voice, iMessage, SMS, and chat use the same agent and share the same memory. Customers don’t repeat themselves when the channel changes. The next one picks up where the last one stopped.
Reuse what you already built
Reuse the pathways, personas, tools, and memory you already use for voice and SMS.
Per-customer memory
iMessage agents remember each customer’s preferences to deliver a personalized experience.
CRM and system integrations
Integrate with your CRM, scheduling, and other management systems.
Built to pass your security review.
iMessage handles regulated artifacts. Loan Estimates, policy docs, claim forms. Same trust posture as voice and chat.
Registration handled. Sender verification. Policy attestation.
AES-256 at rest. TLS 1.3 in transit.
PDFs and structured artifacts encrypted in delivery.
Redaction in transcripts. Configurable retention.
BAA available. SOC 2 Type II audited annually.
SSO / SAML, RBAC, MFA enforced.
Every disclosure recorded. Carrier delivery receipts retained.
US, EU, and APAC regions for sovereign workloads.
Frequently asked questions
Yes. Bland handles registration through Apple Business Register, sender verification, and policy attestation. You get the verified business badge customers can trust.
Same agent sends SMS to the same conversation. The customer doesn’t see a different sender or a re-introduction. Memory carries over from voice and prior turns.
Yes. Bland supports in-thread artifact delivery — Loan Estimates, policy docs, structured forms — rendered as proper iMessage attachments, not external links.
Customer info ties to the contact, not the channel. The iMessage agent on Tuesday remembers the voice call on Monday and the chat thread two weeks later.
Build AI that people actually want to talk to
Deploy production-grade voice agents in 30 days. Book a demo to get started today.