Bland + Talkdesk

Talkdesk is a supported carrier for Bland, so 200ms AI voice agents take routine Talkdesk calls over SIP and hand complex ones back with full context.

Talkdesk

What Bland does inside Talkdesk.

A supported carrier for Bland.

Talkdesk is a supported bring-your-own-carrier SIP provider for Bland Enterprise, so Talkdesk calls reach agents that respond in 200 milliseconds on Bland's self-hosted stack.

Automate the repeat calls.

Route status checks, scheduling, and intake from Talkdesk to Bland, and keep your human agents on the calls that need judgment.

Known callers stay known.

Send an inbound session token in the x-bland-session-id SIP header and the agent starts with the variables you attached to it.

Transfers into Talkdesk.

Send callers back to a Talkdesk DID or SIP URI with SIP REFER, a new INVITE, or a warm transfer that briefs your agent first.

Results written back.

Integration tools and post-call webhooks push what the agent learned into your CRM or data store during and after the call.

Trunk health at a glance.

Each trunk shows call volume and answer rate, with alerts on unreachable time, failure rate, and response time.

How it deploys.

  1. Open the SIP Setup Wizard from your Bland dashboard.

  2. Enter your Talkdesk SIP endpoint and let auto-discovery probe the connection.

  3. Allow-list Bland's static signaling and media IPs in your Talkdesk firewall.

  4. Run a test call from the wizard to verify the trunk.

Our FDE team scopes the integration, maps Bland to your stack, and stays on through go-live. Enterprise deployments go live in 30 days.

Drop Bland into your editor.

MCP server runs in Claude Code, Cursor, and any MCP-aware editor. Or hit the REST API directly.

curl -X POST https://api.bland.ai/v1/calls \
-H "Authorization: $BLAND_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"phone_number": "+14155552120",
"task": "Qualify refi lead",
"voice": "june"
}'

Frequently asked questions.

Does Bland integrate with Talkdesk?

Yes. Talkdesk is a supported bring-your-own-carrier SIP provider for Bland Enterprise. You connect the two over a standard SIP trunk built in the Bland setup wizard and route calls in both directions.

Can the Bland agent send a caller back to a Talkdesk agent?

Yes. A Transfer Call node can target a DID or SIP URI on your trunk. With warm transfer, Bland briefs the Talkdesk agent on the caller and the situation before merging the calls, so the customer picks up right where they left off.

Which calls should go to Bland first?

Start with high-volume, repetitive calls such as status checks, appointment booking, and intake. Bland can run alongside Talkdesk, so you can route a subset of calls, measure the results, and widen it from there.

How do I monitor the Talkdesk trunk?

Each trunk page shows call volume and answer rate, and per-number alerts fire on unreachable time, failure rate, and response time by email, SMS, or webhook. SIP traces show every message on every leg of a call.

Who actually wires this up?

Our FDE team scopes the integration, maps Bland to your Talkdesk call flows, and stays on through go-live. Enterprise deployments go live in 30 days.

Related integrations.

See every integration on the integrations hub.

With our team

Our FDE team scopes the integration with you.

They map Bland to your stack, design the rollout, and stay on through go-live. Enterprise deployments go live in 30 days.

On your own

Or drop Bland into your editor.

The Bland MCP server runs in Claude Code, Cursor, and any MCP-aware editor. Or hit the REST API directly. Free sandbox, no credit card.