Pathways, SMS, citations, widget, and API improvements

Pathways & Routing

• Improved timeout rate when generating pathways - Persists new pathway nodes/edges after pathway transfers, fixing "nodes or edges missing" errors when warm transfers trigger reconnections

SMS

• [Enterprise] SMS logs maintain text whitespace formatting

Citations

• [Enterprise] Rejects call creation if citation_schema_ids are included but record: false is set

Web Widget

• Allow searching through web widget logs - Adds support for post chat webhooks for web widget

API & Development

• [Enterprise] Fixed race condition where both citations and post call webhook would be sent separately while combined webhooks are enabled