Voice, call logs, pathways, SMS, knowledge base, citations, and billing improvements

Voice & Audio

• Added support for 48kHz audio sample rate in web calls for enhanced audio quality - Improved audio based variable extraction with support for web calls - [Enterprise] Enhanced live translation feature so users can now hear their own translation during calls - Reduced voicemail tone detection response time for faster agent responses

Call Logs & Management

• Fixed call log filters to properly handle numeric values in variable filtering - Added tooltips for long agent/user messages in call logs for better readability - Fixed call cancellation functionality so scheduled calls can now be properly cancelled via API - Resolved duplicate "Connection Lost" toasts in Active Call View

Pathways & Routing

• Fixed custom tool input variable extraction issues that caused failures on specific data types - Improved route node UI alignment and layout - Updated global prompt health indicators to follow latest platform guidelines - Reduced model hallucinations when determining disposition tags - Added toggle for excluding transcript/pathway logs from post call webhooks

SMS Features

• [Enterprise] Fixed race condition bug that caused SMS agents to stop responding when users replied too quickly

Knowledge Base

• Fixed Q&A suggestions UI overflow issues and added pagination for better navigation

Citations

• [Enterprise] Added support for multiple citation schemas in backfill operations

Billing & Account Management

• Enhanced phone number purchase flow with immediate payment method attachment when none exists - Updated billing page to include knowledge base limits per plan tier