Improvement

Voice, call logs, pathways, personas, knowledge base, and SMS improvements

Voice & Audio

  • [Enterprise] Enhanced voice pronunciation with automatic currency conversion for more natural speech patterns - Audio-based variable extraction is now available to improve accuracy. The model processes audio directly instead of relying on an intermediate speech-to-text step.

Call Logs & Filtering

  • Fixed call filtering to include calls not linked to any pathway when using "NOT" operator filters - Enhanced call log export functionality with support for additional filtering options - Added pre and post transfer duration fields to call export data - Refreshed call logs interface

Pathways & Routing

  • Improved route condition handling with automatic parsing of boolean and null values - Improved custom components visibility on web widget start nodes - Resolved Pathway topbar overflow issues - Resolved voice overlay display issues in pathway chat interface - Improved error handling when deleting pathways

Personas & Settings

  • Added maximum call duration configuration in persona settings

Knowledge Base

  • Clearer visuals for uploaded file types in the knowledge base dashboard

SMS Features

  • Resolved issues with SMS number configuration updates across Pathway and Objective settings - Added request data variable support to SMS testing - Enhanced SMS filtering with "last message at" timestamp filtering