Improvement
Voice, call logs, pathways, personas, knowledge base, and SMS improvements
Voice & Audio
- [Enterprise] Enhanced voice pronunciation with automatic currency conversion for more natural speech patterns - Audio-based variable extraction is now available to improve accuracy. The model processes audio directly instead of relying on an intermediate speech-to-text step.
Call Logs & Filtering
- Fixed call filtering to include calls not linked to any pathway when using "NOT" operator filters - Enhanced call log export functionality with support for additional filtering options - Added pre and post transfer duration fields to call export data - Refreshed call logs interface
Pathways & Routing
- Improved route condition handling with automatic parsing of boolean and null values - Improved custom components visibility on web widget start nodes - Resolved Pathway topbar overflow issues - Resolved voice overlay display issues in pathway chat interface - Improved error handling when deleting pathways
Personas & Settings
- Added maximum call duration configuration in persona settings
Knowledge Base
- Clearer visuals for uploaded file types in the knowledge base dashboard
SMS Features
- Resolved issues with SMS number configuration updates across Pathway and Objective settings - Added request data variable support to SMS testing - Enhanced SMS filtering with "last message at" timestamp filtering