Improvement

SMS, pathway chat, webhook, live translation, and API improvements

  • Added new SMS analyze endpoint for conversation insights [Enterprise] - Enhanced SMS conversation creation and handoff from previous SMS conversations [Enterprise] - Support for pathway positioning with `curr_pathway_id`, `curr_pathway_version`, and `current_node_id` in the SMS create endpoint [Enterprise] - Pathway chat endpoints now support dynamic variables and request data for more flexible conversations - Adjust error handling for minimum transcript length requirements with corrected transcript endpoint (1.5 seconds minimum) - Post call webhooks can now be delayed to include citation responses and corrected transcripts [Enterprise] - Adding `transfer_time` value in post call webhook to show how long agent spoke before transferring calls - Press '0' during agent calls to toggle live translation on/off [Enterprise] - Lowered speech-over-speech volume during live translation for clearer communication [Enterprise] - Improved initial dialogue generation for proxy agents during agent briefings in warm transfer [Enterprise] - Resolved minor bug with stop call API endpoint requirements - UI now properly reflects default production pathway version when no version is specified - Resolved text box issues with custom knowledge base query string handling in KB nodes