Feature

Live Translation for Warm Transfers [Enterprise]

With live translation enabled, Bland agents stay in warm transfer calls and act as real-time translators between both parties. For example, when User A speaks Spanish, it's played through User B's phone while the Bland agent simultaneously translates it to English for User B. When User B responds in English, the agent translates it back to Spanish for User A, creating seamless cross-language communication. We currently support 23 languages including Spanish, English, Arabic, Hindi, German, Italian, Czech, French, Romanian, Tagalog, Portuguese, Polish, Swedish, Finnish, Russian, Danish, Greek, Mandarin Chinese, Indonesian, Japanese, Korean, Dutch, and Turkish.