Improvement

Web agents, pathways, backend, and voice improvements

Web Agents & Pathways

  • Fixed pathway transfer functionality between organizations, resolving issues where custom code nodes would fail validation when pathways were exported or transferred to different organizations (Enterprise) - Added node type dropdown to custom code node within pathway editor for easier building (Enterprise) - Added pronunciation guide functionality for web agents - Minor improvements to general knowledge base UI

Backend & Platform

  • Resolved citation backfilling errors with transcript and recording data (Enterprise) - Improved citation analysis for proxy agent calls (Enterprise) - Improved value comparison routing consistency in SMS pathways - Improved call logs to allow for filtering by proxy agent calls

Voice & Audio

  • Improved reliability of Generate Audio Sample endpoint for select voices