Improvement

Call logs, pathways, send call, knowledge base, and persona improvements

Call Logs & Management

  • [Enterprise] Guard rail triggers for calls are now surfaced directly in call logs - Added search bar for pathway filtering in call logs - Added pathway version information to call logs and get call details API responses - Recording speed selection no longer gets reset when pausing call audio

Pathways & Routing

  • Added Cmd+K keyboard shortcut to open node search in pathway editor, with Esc to close - Include SMS send status in pathway logs when using standalone SMS nodes - Resolved pathway configuration version that was invisibly overriding pathway version in test chat modal

Send Call Configuration

  • Set answered_by parameter to default true in pathway send call UI - After editing a call configuration, you can now save it as an entirely new configuration

Knowledge Base

  • Resolved UI bug when editing knowledge base name and description - Added clarity that users can exit knowledge base website scraping while it continues running in the background

Personas

  • Stopped personas condition text boxes from closing prematurely during editing