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January 11, 2024

AI Voice Bots: How to Build your own with Bland

John

Introduction

AI Voice Bots are a powerful new technology, with the potential to fundamentally change the way companies and customers interact.

Today when a customer visits your company site - whether for e-commerce, B2B SaaS, or another industry - they have a lot of questions. What is your offering? How much does it cost? Why is it better than your competitors? Many times the way customers get these insights is by scrolling through; or pinging an (impersonal, boring) chatbot. Why put your customers in this position? Surely there’s a better way? Of course there is, with voice bots.

AI voice bots enable you to provide a personalized experience; one that is pleasant, empathetic, and helpful; to every single customer. That way when they visit your website, they get all the answers they need, and can schedule a demo or make a purchase immediately.

In this quick guide, we’ll dive into how you can create your own AI Voice Bot, right now, with Bland AI.

Creating your own AI voice bot

The first step is to create an account with Bland. Visit the developer portal here; you’ll automatically receive $2 free credits.

Next, once you’ve created your account, purchase an Inbound Phone Number. This will be your company’s dedicated phone line; customers can call at any point to ask questions, etc.

Now that you’ve purchased a phone number, you can configure your AI voice bot with a prompt. Within the prompt you should give instructions about how to interact with customers; specify any talking points; and lastly, you should just copy-paste your entire website’s content into the bot, to enable it to answer every customer question.

Testing your AI voice bot

Before adding your voice bot to your website, you should give it a few test calls. Pretend you’re a customer; verify it can answer the most important questions; and update the prompting to make your AI engage in the right conversational style.

Once you’re satisfied, add your phone number to your site! Your customers will love you for it.

Conclusion

It’s never been easier to create an AI voice bot, with Bland.

If you have additional questions - or are curious about how we built Bland, how you can create your own AI calling system, or some of the other applications of AI calling - you can learn more on our Blog.

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Serving sectors including real estate, healthcare, logistics, financial services, alternative data, small business.

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